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Customer Support


Context Help

If you lose your way inside our web hosting Control Panel, the very first thing you should do is push the Help button, which is present on each and every page. A popup will open. It offers in-depth information about all the operations that you can carry out on the given page. Each context menu shows up on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a huge array of video tutorials explaining how to use our hosting Control Panel. They're made for those of you who want to see how things are getting done rather than just reading articles. Thus, anyone can quickly become familiar with our web hosting Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the solution you searching for, examine our extensive Frequently Asked Questions section, which includes questions asked by actual customers and provides real solutions. We frequently "revamp" our FAQ database with new entries so as to encompass all the innovations and new additions to our platform.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions section either, we have a fantastic team of tech support engineers available 24/7 and eager to help you with any question. Each trouble ticket you open will be answered within one hour (the average response time being only 20 minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 327249

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com